Information We Collect

We may collect personal information that you voluntarily provide to us, including:NameEmail addressPhone numberMailing addressProject details or service inquiriesAny information submitted through contact forms, quote requests, emails, phone calls, or text messagesWe may also automatically collect certain non-personal information when you visit the Website, including:IP addressBrowser typeDevice informationPages visitedReferral sourcesWebsite usage dataCookies and analytics information

How We Use Your Information

We use collected information to:Respond to inquiries and service requestsSchedule appointments and communicate regarding projectsProvide estimates or proposalsImprove our Website and customer experienceAnalyze Website traffic and performanceSend important updates or communicationsMaintain security and prevent fraudComply with legal obligationsWe do not sell your personal information.

Communications

By submitting your information through our Website or contacting us directly, you consent to receive communications related to your inquiry or project, including:EmailsPhone callsText messagesAppointment remindersProject updatesMessage and data rates may apply depending on your carrier.You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

Cookies & Tracking Technologies

Our Website may use cookies, analytics tools, and similar technologies to improve functionality and understand how visitors use the Website.These technologies may collect:Browser informationDevice typeGeographic regionTime spent on pagesTraffic patternsYou may disable cookies through your browser settings, though some Website features may not function properly.

Analytics & Advertising

We may use third-party services such as:Google AnalyticsMeta/Facebook PixelGoogle AdsEmbedded social media toolsThese services may collect information about your interactions with the Website to help us improve performance and provide relevant advertising.Third-party providers may use cookies or similar technologies according to their own privacy policies.You can learn more about Google’s advertising settings here:Google Ad SettingsYou can learn more about Meta’s ad preferences here:Meta Ad Preferences

Third-Party Links

This Website may contain links to third-party websites or embedded content.We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies separately.

Data Sharing

We may share information with trusted service providers who help us operate our business and Website, such as:Website hosting providersCRM or scheduling platformsEmail communication providersAnalytics providersPayment processorsThese third parties are only provided information reasonably necessary to perform their services.We may also disclose information:To comply with legal obligationsTo protect our rights or propertyIn connection with a business transfer, merger, or restructuring

Data Security

We take commercially reasonable measures to protect your information; however, no online transmission or storage system can be guaranteed to be 100% secure.By using this Website, you acknowledge that you provide information at your own risk.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:Request access to personal information we collectRequest deletion of personal informationCorrect inaccurate informationKnow how personal information is usedRequest information about data sharing practicesRock Solid Electrical does not sell personal information.To submit a privacy request, please contact us using the information below.

Your Choices

You may:Opt out of marketing communicationsDisable cookies through browser settingsRequest access to or deletion of your information where legally applicablePlease note that certain information may be retained where required for legal, operational, or business purposes.

Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.If we become aware that information has been collected from a child without appropriate consent, we will take steps to delete it.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time.Any updates become effective immediately upon posting to this page. Continued use of the Website after changes are posted constitutes acceptance of those changes.

Contact

If you have questions regarding this Privacy Policy or would like to make a privacy-related request, please contact:

Rock Solid Electrical Inc.
PO Box 1238
Novato, CA 94948
📧 services@rocksolidelectrical.com

Last Updated: May 26, 2026